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What is Prompt Engineering? Learning to Work with AI Effectively

  • Writer: Gianmarco Fiorilla
    Gianmarco Fiorilla
  • Jan 9
  • 10 min read
A professional sitting at a desk interacting with generative AI, visualizing prompts and AI workflows on a futuristic digital interface, representing prompt engineering techniques for optimizing AI outputs. Novus Den branding visible

Table of Contents

1. Introduction: Why AI Needs Better Instructions to Shine

Have you ever turned to a GenAI tool like ChatGPT to help with a task, only to feel underwhelmed by the results? Maybe you asked it to write a marketing email or summarize the benefits of a business idea. Instead of delivering a persuasive pitch or a strong business case, it produced a disappointing response—something that felt more like a bullet-pointed high school essay summary than a polished output fit for its purpose. Or perhaps you tried Ideogram to design some graphics for your pitch deck, only to end up with something that looked like it was created by a designer who’s one coffee away from quitting the job and no longer cares about the outcome.


In moments like these, you might blame the AI, but the real issue often lies with the input. Asking generic questions or giving unclear instructions is like trying to become a marathoner without a training plan—you might start running, but you’re unlikely to reach the finish line in the way you hoped. And by the way, this applies to humans too, not just AI. Ask a co-worker for “some ideas” without context, and you’ll likely get an arched eyebrow in a sign of surprise—or worse, more questions than you started with.


This is where prompt engineering comes to the rescue—the secret to turning vague requests into actionable, high-quality results. It’s the art of asking the right questions in the right way, and it can transform your experience with AI from frustrating to game-changing.


What You’ll Learn in this Blog Post

This blog will break down everything you need to know about prompt engineering, including:

  • What prompt engineering is and why it matters: Learn how this skill is revolutionizing the way we interact with AI;

  • How to craft better prompts: Discover sample techniques for writing clear, effective instructions that guide AI tools like ChatGPT;

  • The future of prompt engineering: Understand how this skill is evolving and why it’s becoming essential.


By the end of this blog, you’ll have a practical understanding of prompt engineering and the tools to unlock the full potential of AI for your personal and professional tasks.

2. What is Prompt Engineering?

Generative AI tools are powerful, but their effectiveness hinges on one critical factor: the quality of the prompts you give them. In the world of information technology—and AI is no exception—there’s a simple rule that defines everything: Garbage In, Garbage Out (GIGO). If your input is vague, unfocused, or unclear, the AI will generate an equally uninspired response. But when you craft a thoughtful, precise prompt, you unlock the true potential of these tools, producing outputs that are relevant, actionable, and sometimes even downright brilliant.


That said, it’s important to recognize that the GIGO principle is evolving in the context of AI, especially with large language models (LLMs). As these state-of-the-art models become more advanced, their ability to understand context and generate meaningful responses will continue to improve—even with less-than-perfect prompts. This evolution means that LLMs will increasingly meet user expectations on the first try, reducing the margin for error in everyday interactions.


However, while these advancements are promising, relying on AI alone to "fill in the blanks" is still a gamble. Even with smarter models, the better your input, the better your output. Prompt engineering remains the key to guiding AI effectively and consistently achieving high-quality results.


First of all, what is a Prompt?

Before diving into prompt engineering itself, let’s clarify what a “prompt” actually is. In simple terms, a prompt is the instruction or input you provide to an AI tool to guide its response. Think of it as your side of the conversation—it’s how you tell the AI what you want it to do. For text-based tools like ChatGPT, a prompt might look like: "Summarize the economic benefits of green energy in 150 words for a business audience." For image-based tools like Ideogram, it might be something like: "Design a minimalist logo for an eco-friendly tech startup in shades of green and white."


A good prompt sets the stage, giving the AI enough direction to understand your goals while leaving room for it to work its magic.


Definition of Prompt Engineering, with two examples

Prompt engineering can be defined as a set of techniques aimed at optimizing the structure and content of a prompt for a generative AI model, in order to maximize the quality of the model's response. Depending on the context, this process can take two distinct forms, which we’ll define as Conversational Prompting and System Prompting.


Conversational Prompting

This approach refers to the intuitive, real-time process of crafting prompts in tools like ChatGPT. It’s about interacting conversationally, testing, and refining prompts iteratively to achieve the desired output. For example: "Draft a professional email inviting a client to a product launch event." If the result isn’t what you expected, you might refine it by adding more details: "Make the email concise, with a formal tone, and highlight the key benefits of attending the event, such as exclusive previews and networking opportunities." User-level prompting is straightforward, accessible, and reflects how most people interact with generative AI daily.


Backend Prompting (Programmatic Prompting)

System prompting involves setting predefined instructions to guide the AI’s behavior and responses at a foundational level, often before user input is even considered. Unlike conversational prompting, which is situational and user-driven, system prompting ensures that the AI operates consistently within specified boundaries or roles. This method is widely used for fine-tuning behavior and avoiding pitfalls like unethical or irrelevant responses.

For example:"You are a seasoned marketing manager. Your emails are always precise, formal, polite, and designed to make every {context} as compelling for the sale as possible."


Here, the {context} placeholder is dynamically replaced by the user’s input (e.g., product details or event specifics). System prompting ensures the AI consistently delivers polished, on-brand outputs regardless of individual user instructions. This technique is often used in workflows, enterprise applications, or during fine-tuning processes to maintain ethical guidelines and alignment with specific goals.


The Bottom Line

Whether it’s one method or the other, the gist is the same: you need an approach to structure prompts thoughtfully and strategically to get the most out of AI models.

Diagram showcasing the key benefits of prompt engineering: efficiency gains, enhanced creativity, cost savings, and scalability, illustrating how structured prompts improve AI output quality, foster innovation, reduce errors, and enable consistent scaling across workflows
The Business Case for Prompt Engineering

3. A Simple Framework for effective Prompt Engineering

Prompt engineering isn’t about finding the one perfect question—it’s a systematic process of refining and guiding AI interactions to achieve precise, high-quality results. Drawing from best practices and real-world experience, this framework outlines a step-by-step approach to progressively enhance your prompts, starting with broad concepts and evolving into highly tailored, actionable instructions.


Step 1: Start Broad and Define the Basics

Begin with a broad, general prompt to establish the topic or task. This step sets the foundation for your AI interaction, providing a starting point for refinement. While broad prompts often yield generic results, they are valuable for understanding the AI’s baseline response and identifying areas for further focus.


Step 2: Shape the Purpose

Once the basics are in place, it’s time to clarify the intent of your prompt. Defining a clear purpose ensures the AI focuses on the specific outcome you’re looking for. This step transforms general queries into purposeful requests, aligning the response with your goals.


Step 3: Know Your Audience

Understanding your audience is critical to crafting effective prompts. Whether your output is intended for professionals, students, or the general public, tailoring the prompt to the audience’s needs ensures it resonates and communicates effectively. This might involve adjusting tone, style, or the depth of detail in the response.


Step 4: Play a Part

Assigning a role or persona to the AI enhances its ability to deliver contextually appropriate responses. By defining the AI’s perspective—such as a financial advisor, historian, or marketing specialist—you help shape the tone, expertise, and focus of the output.


Step 5: Refine and Structure Reasoning

As your prompts become more specific, encouraging logical and structured responses is essential. This step ensures the AI organizes its answers systematically, making them easier to understand and more actionable. Asking for categorization, step-by-step explanations, or breakdowns can significantly enhance the quality of the output.


Step 6: Set the Example

To guide the AI further, providing examples or templates can clarify your expectations. Examples act as a reference, illustrating the desired style, tone, or format, which helps the AI align its response with your goals.


Step 7: Add Creative Flair (Optional)

Once the core aspects of the prompt are refined, you can introduce creative elements to enhance the response. Adding humor, analogies, or storytelling can make the output more engaging and relatable.


Step 8: Feedback Loop

Finally, treat the interaction as a dynamic process. Use the AI’s initial output as a foundation to refine your prompt further. Experiment with phrasing, adjust constraints, or add more context to improve the response. Every iteration helps you move closer to the perfect result.


The Framework in Action

To see how this framework comes to life, let’s revisit the question: “What is Prompt Engineering?”


The output will be a generic response defining prompt engineering as the process of designing inputs for AI systems. While factually correct, the explanation will most likely lack depth, context, and actionable insights.


Let's instead apply the framework to improve the prompt


This enhanced prompt works because it provides clarity, structure, and context for the AI. By specifying the task, audience, and role, it sets clear expectations for the response. It also defines what to include (e.g., practical examples, simple language) and what to avoid (e.g., overly technical jargon). The inclusion of a role, AIEXPLAINER, ensures that the AI adopts a conversational, professional tone suited to the audience. This level of detail not only improves the accuracy of the response but also makes it highly relevant and actionable for the intended audience.


Try It Yourself

If you’re curious about how effective prompt engineering can transform AI outputs, why not try it yourself? Open a tool like ChatGPT or Claude and start with the basic prompt, “What is prompt engineering?” Observe the response. Then, experiment with the enhanced prompt above, applying the framework step by step. You’ll notice how a structured approach brings clarity, focus, and depth to the output.


Prompt engineering isn’t just a theoretical concept—it’s a skill you can start practicing today to unlock the full potential of generative AI.


Conclusion: A Framework and Techniques to Unlock AI’s Potential

This framework serves as a step-by-step guide to refining your prompts, offering a structured approach to achieve high-quality results with generative AI tools. Along the way, we’ve incorporated several individual techniques—like Chain-of-Thought Prompting and Role Assignment—to demonstrate how they enhance specific stages of the process.


However, it’s important to note that these techniques can also be learned and applied independently. Whether you prefer following the full framework or experimenting with individual tools, the flexibility of prompt engineering ensures there’s always a method that fits your needs.


For a comprehensive list of standalone prompt engineering techniques, you can refer to many excellent resources. Here are some of the best:

  • Prompt Engineering for Generative AI Book: link

  • Prompting Guide: link

  • AWS Prompt Engineering Overview: link

  • OpenAI’s Prompt Engineering Strategies: link


Whether you’re starting broad, refining purpose, or diving into creative elements, this framework and the techniques behind it give you the tools to consistently unlock the full potential of generative AI. The more you practice and experiment, the more you’ll understand how to craft prompts that yield impactful, actionable, and even innovative results.

4. The Future of Prompt Engineering

The evolution of generative AI has positioned prompt engineering as a critical skill for unlocking the full potential of these tools. However, its future lies not in becoming a standalone career but as an integral part of various professional roles across industries. Here’s what lies ahead for this emerging discipline:


A Foundational Skill, Not a Job Title

Prompt engineering is best compared to skills like Excel proficiency—essential but rarely defined as a separate job role. Just as no one hires "Excel Engineers," it’s unlikely we’ll see widespread demand for “Prompt Engineers” as a distinct profession. Instead, prompt engineering will become a foundational skill embedded in a variety of roles.

Professionals in marketing, design, business, and technology will increasingly integrate prompt engineering into their day-to-day responsibilities, using it to craft effective AI-driven solutions for everything from customer engagement to operational optimization.


Empowering Non-Technical Users

One of the most exciting aspects of prompt engineering is its accessibility. As techniques become more refined and widely understood, non-technical professionals across industries will gain the ability to use AI effectively without needing deep technical expertise. This democratization of AI will allow individuals in fields like education, healthcare, and creative industries to innovate and solve problems without relying on specialized developers or engineers.


AI Evolution: Smarter Tools, Smarter Prompts

Generative AI tools will undoubtedly become more intuitive over time. With advancements in context-awareness and natural language understanding, models will require less refinement for basic tasks. However, the need for effective prompt design will remain critical for complex, high-stakes outputs. Even as AI tools evolve, human guidance will still be required to align AI responses with nuanced goals, ethical considerations, and business-specific contexts.


FAQs

What is Prompt Engineering?

Prompt engineering is the process of optimizing the structure and content of instructions (prompts) given to generative AI models to maximize the quality, relevance, and accuracy of their outputs. It involves crafting tailored prompts for tools like ChatGPT or Ideogram to achieve specific goals, whether that’s drafting an email, summarizing a report, or designing a graphic.


Why Is Prompt Engineering Important?

Prompt engineering is crucial for several reasons:

  • Ensures AI Reliability: Reduces the likelihood of errors or hallucinations in AI outputs;

  • Boosts Efficiency: Saves time by achieving accurate results on the first attempt;

  • Enhances Creativity: Unlocks innovative solutions by guiding AI effectively, from crafting engaging content to designing visuals.


What Skills Are Needed for Prompt Engineering?

To excel in prompt engineering, the following skills are essential:

  • Creativity: Framing tasks in ways that the AI can understand and respond to effectively;

  • Problem-Solving: Iteratively refining prompts to overcome issues like vague or irrelevant outputs;

  • Familiarity with AI Tools: Understanding the strengths and limitations of generative AI models;

  • Domain Knowledge: Knowing the context of the task (e.g., business, marketing, or design) to create effective prompts.


What Are Examples of Prompt Engineering in AI?

Here are some practical applications of prompt engineering:

  • Business Applications (ChatGPT):

    • Writing formal client emails or crafting marketing campaigns;

    • Summarizing complex business reports for executives.

  • Design Applications (Ideogram):

    • Creating logos, branding visuals, or typographic art;

    • Generating customized posters for specific events or audiences.


How Is Prompt Engineering Evolving?

Generative AI models are becoming more intuitive, but prompt engineering remains essential for complex tasks. As AI advances, effective prompting will shift from a niche skill to a foundational competency integrated into various professional roles.

©2025 by Gianmarco Fiorilla ​

 My postings reflect my own views and do not necessarily represent the views of the company I work at, Accenture

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